HONOUR IS DELIVERING WHAT YOU PROMISE EVEN IF 3,000KM STAND IN THE WAY.
True story
You can always count on UMW to honour its commitment to its customers.
Kok Chong Mun (pictured here), General Manager of UMW Oilfield Services (Tianjin) in China, took customer service to a whole new level.
A customer in need of important machinery parts, required an urgent delivery. When transport arrangements could not be made in time, Chong Mun knew how serious the situation could be and set out on a journey which would eventually cover some 3,000km. He jumped into the driver’s seat and set out on his mission. After two long days, he arrived at his destination and honoured the UMW promise to deliver - on time - to one very happy customer.
It’s all about going Beyond Boundaries, going that extra mile... just because it’s the right thing to do.